Alcantara® is one of the most luxurious materials currently being used to manufacture original vehicle upholstery. It is characterized by high durability and effortless care. The following instructions were created from recommendations made by the manufacturer (original version can be found at Alcantara S.p.A.’s website).
In order to preserve the beauty of Alcantara® it is recommended that regular cleaning is carried out. Don’t rub too vigorously, and we don’t recommend using steam machines.
It is sufficient to dust Alcantara® using a soft brush, a dry cloth, or a vacuum cleaner.
After having dusted Alcantara®, run a slightly moistened white cotton cloth over it. Avoid the use of printed absorbent cloths/papers as they can release ink into the material.
If the upholstery is not removable (MAD products) it is possible to clean Alcantara®, by using specific products listed in the web-site www.alcantara.com. If such products are not available, please follow these instructions: dust the material with care; moisten a soft cloth or a sponge in clean water, wring it thoroughly and run it over the whole Alcantara® material, making sure not to wet it excessively; rinse the cloth or sponge and repeat as necessary. Leave to dry (overnight). Once dried, in order to restore the material, brush it delicately with a soft bristle brush.
Alcantara® is not to be bleached with chlorine. If necessary, Alcantara® can be ironed, making sure that a white cloth is put between the iron and the product. The base of the iron must not reach a temperature higher than 110 °C. In case of dry cleaning, trichloroethylene must not be used and direct contact with steam machines must be avoided. The use of the “spray extraction machine” is allowed only at low temperature. For the cleaning of non-removable upholstery follow the instructions given in the section “yearly cleaning”.
In the case of localised stains, and when the specific products for the cleaning of Alcantara® are not available, (a list of such products is available on the web-site www.alcantara.com), the upholstery can be cleaned as follows:
act immediately (within 30 minutes) and begin treating the stain from the outside edge into the centre in order to avoid the stain spreading;
never pour a cleaning product directly onto Alcantara®;
before removing the stain, remove any of the substance that has fallen on the upholstery: if it’s thick (yoghurt, jam, etc.) use a spoon or a plastic spatula; for liquids, use non printed absorbent paper or a sponge;
use a white cloth or a well wrung sponge for the removal of the stains;
if you use a sponge, rinse it in clean water and wring it well between each wipe.
It is recommended that you use the specific products for Alcantara® cleaning, (a list of which is available on www.alcantara.com); if the products listed are not available, it is recommended, depending on the type of stain, that you should use water, lemon juice, or pure ethyl alcohol (from liquors) and follow the instructions below:
Fruit juice, jam, jelly, syrup, ketchup: use lukewarm water, rinse by dabbing with clean water.
Blood, egg, excrement, urine: use cold water; avoid warm water because it makes these substances coagulate, rinse by dabbing with clean water.
Liquors, alcoholic beverages, wine, beer, coke and tea: use lukewarm water; if the colour mark remains, treat it with lemon juice and then rinse it well.
Indelible pencil, cocoa, chocolate, pastry with cream or chocolate, ice-cream, mustard: use lukewarm water; rinse by dabbing with clean water.
Vinegar, hair gel, tomato sauce, coffee with sugar: use lemon juice and then wipe with lukewarm water; rinse by dabbing with clean water.
It is recommended that you should use the specific products for Alcantara® cleaning, (a list of which is available on www.alcantara.com); if the products listed are not available, it is recommended, depending on the type of stain, that you should use water, or lemon juice or pure ethyl alcohol (from liquors) and follow the instructions below.
Lipstick, foundation, mascara, eye-shadow, perfume, shoe polish, oil and grease in general, grass stains and felt tips in general (including the indelible kind): rub with ethyl alcohol, then with water and rinse. For grass stains and felt tips, which are quite difficult to remove, especially on light colours, it is necessary to act as soon as possible in order to prevent them from becoming too “dry”.
Chewing-gum and wax: put a plastic bag full of ice on the stain; when the material becomes hard remove the pieces and then treat with ethyl alcohol.
Repeat the above described treatments as often as necessary. Even the stains that are not soluble in water often require to be treated afterwards with water.
First of all treat with lukewarm water, then rinse by dabbing them with clean water. If you see that the stain begins to dissolve in the water, repeat the treatment as often as necessary; let it dry and, if necessary, treat with ethyl alcohol.